{"id":1698,"date":"2026-07-26T02:58:37","date_gmt":"2026-07-26T02:58:37","guid":{"rendered":"https:\/\/natua.co.nz\/?page_id=1698"},"modified":"2026-07-26T02:58:39","modified_gmt":"2026-07-26T02:58:39","slug":"shipping","status":"publish","type":"page","link":"https:\/\/natua.co.nz\/index.php\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">NATUA jewellery is carefully packed and sent from New Zealand. Shipping charges are shown in New Zealand dollars (NZD) and are added automatically at checkout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping rates<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Destination<\/th><th>Shipping<\/th><\/tr><\/thead><tbody><tr><td>New Zealand \u2014 standard address<\/td><td>NZ$6.50<\/td><\/tr><tr><td>New Zealand \u2014 rural address<\/td><td>NZ$10.50<\/td><\/tr><tr><td>Australia<\/td><td>NZ$22<\/td><\/tr><tr><td>United States<\/td><td>NZ$30<\/td><\/tr><tr><td>Canada, United Kingdom and Europe (including Czech Republic)<\/td><td>NZ$32<\/td><\/tr><tr><td>Rest of the world (including China)<\/td><td>NZ$35<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Please choose the rural option for a New Zealand rural delivery address. An incorrect shipping option may delay dispatch while we contact you for the difference.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dispatch and delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You will receive an email when your order has been dispatched. Delivery time depends on the destination, carrier and customs, and is not guaranteed. Tracking details will be included when available. Please check your delivery address carefully before placing the order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customs, duties and taxes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are not included in NATUA&#8217;s product or shipping prices and are the customer&#8217;s responsibility. Customs processing can also add delivery time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery problems<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If an order arrives damaged, the wrong item is delivered, or tracking shows an unexpected problem, please email <a href=\"mailto:natuajewel@gmail.com\">natuajewel@gmail.com<\/a> with your order number and, where relevant, photos of the parcel and item. We will help investigate and arrange the appropriate next step.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NATUA jewellery is carefully packed and sent from New Zealand. Shipping charges are shown in New Zealand dollars (NZD) and are added automatically at checkout. Shipping rates Destination Shipping New Zealand \u2014 standard address NZ$6.50 New Zealand \u2014 rural address NZ$10.50 Australia NZ$22 United States NZ$30 Canada, United Kingdom and Europe (including Czech Republic) NZ$32 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1698","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping - NATUA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/natua.co.nz\/index.php\/shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping - NATUA\" \/>\n<meta property=\"og:description\" content=\"NATUA jewellery is carefully packed and sent from New Zealand. 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